Let the website explain
Present your services, frequently asked questions and enquiry steps in one place. Customers can explore at their own pace before contacting you.
Make the handoff useful
A WhatsApp link can include a short starting message. For complex bookings, collect dates or group size in a form first so the team has enough context to respond.
Plan the response
Decide who handles messages and what happens outside working hours. Test the link on mobile and give visitors another contact option when WhatsApp is not suitable.